ICT Systems Analyst

We are seeking an experienced ICT Systems Analyst to analyse, design and optimise business systems that improve operational efficiency across multiple business functions. The successful candidate will work closely with stakeholders to evaluate existing processes, recommend technology solutions, implement integrated business systems and drive digital transformation initiatives.
This role is ideal for an individual with strong experience in business systems analysis, process optimisation, CRM implementation, workflow automation and systems integration.

Key Responsibilities

• Analyse business processes and identify opportunities for digital transformation.


• Gather business requirements and translate them into functional system specifications.


• Design, implement and optimise business systems and technology solutions.


• Configure and administer CRM and business management platforms.


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