Job Description
Overview
ICT Apprentice role at Primary Goal. Join DGITS — a dynamic MSP specialising in Office 365 and Azure Cloud. This 15-month apprenticeship provides hands-on IT experience with a focus on cloud services and IT support.
What you’ll learn
- Microsoft 365 and Azure fundamentals
- Cloud service delivery and virtual network management
- Operating systems, hardware basics, and remote device support
- Backup solutions, disaster recovery, and security best practices
- Network troubleshooting, VPNs, and firewall configuration
- IT support methodologies aligned with real client environments
Training & Development
This 15-month apprenticeship combines flexible online learning with live sessions from cloud experts. You’ll work closely with your coach, logging 6+ hours weekly off-the-job training that includes real workplace projects, problem-solving, and professional assessments.