Hybrid Support Specialist for Energy Programs
C
CLEAResult
📍 regina, division no. 6, Canada
Job Description
Become a Support Specialist II at CLEAResult in Regina, delivering exceptional service for the Energy Assistance Program. This hybrid position focuses on helping low-income households access vital energy efficiency programs.
In this role, you'll leverage your customer service experience to provide assistance to seniors, newcomers, and Indigenous communities. You'll manage calls, emails, and scheduling while maintaining accurate data records and supporting administrative tasks. Strong attention to detail and excellent communication skills are necessary to navigate this fast-paced, customer-oriented role.
Key Responsibilities:
• Process inbound and outbound customer inquiries effectively
• Schedule and coordinate appointments with contractors
• Verify eligibility and maintain application accuracy
• Update and maintain internal records consistently
• Assist with required reporting and documentation
Requirements:
• 1–4 years of experience in customer service
•...
In this role, you'll leverage your customer service experience to provide assistance to seniors, newcomers, and Indigenous communities. You'll manage calls, emails, and scheduling while maintaining accurate data records and supporting administrative tasks. Strong attention to detail and excellent communication skills are necessary to navigate this fast-paced, customer-oriented role.
Key Responsibilities:
• Process inbound and outbound customer inquiries effectively
• Schedule and coordinate appointments with contractors
• Verify eligibility and maintain application accuracy
• Update and maintain internal records consistently
• Assist with required reporting and documentation
Requirements:
• 1–4 years of experience in customer service
•...