Job Description
Join Sun Life as a Plan Specialist, focusing on Group Benefits Administration in a hybrid format. This 12-month role emphasizes quality and detail in managing client group plans.
As a key player, you will set up and revise group plans, responding to client inquiries and ensuring accurate data entry. Ideal candidates bring proven customer service skills, strong communication abilities in English and French, and the capacity to manage multiple priorities in a dynamic environment.
Key Responsibilities:
• Ensure timely processing of revisions within standards
• Maintain accurate plan coding in various systems
• Address inquiries promptly from internal teams
• Recommend system adjustments for customer satisfaction
• Collaborate with Service Representatives for efficiency
Requirements:
• Minimum 3 years in a production-oriented role
• Bilingual in English and French
• Knowledge of comprehensive group benef...
As a key player, you will set up and revise group plans, responding to client inquiries and ensuring accurate data entry. Ideal candidates bring proven customer service skills, strong communication abilities in English and French, and the capacity to manage multiple priorities in a dynamic environment.
Key Responsibilities:
• Ensure timely processing of revisions within standards
• Maintain accurate plan coding in various systems
• Address inquiries promptly from internal teams
• Recommend system adjustments for customer satisfaction
• Collaborate with Service Representatives for efficiency
Requirements:
• Minimum 3 years in a production-oriented role
• Bilingual in English and French
• Knowledge of comprehensive group benef...