Hybrid IT Support Specialist - Mac & Windows Expert

Cognizant is seeking an Infra Technology Specialist to support hybrid workplace environments, focusing on Macintosh OS X laptops and Windows endpoints. The role demands 10–12 years of complex infrastructure experience across global locations.

You will diagnose issues, manage incidents in ServiceNow, coordinate remote support, and drive continual service improvements while collaborating with cross‑functional teams to ensure reliable device operations for business users.