Job Description
Join Equitable as a Group Administration Specialist, working in a hybrid model in Waterloo, ON. This role offers a unique opportunity to enhance client service in group insurance policy management.
As a permanent full-time employee, you'll engage with various stakeholders, ensuring that plan member information is updated accurately. Responsibilities include assisting clients via phone, administering pay direct cards, and ensuring compliance with policy changes. You'll thrive in a collaborative setting focused on making a positive impact.
Key Responsibilities:
• Answer inquiries and provide client service to plan members
• Administer and troubleshoot pay direct drug cards
• Maintain accuracy in flex dollar calculations
• Process terminations and reinstatements of plan members
• Assist with auditing and completing policy renewals
Requirements:
• Preferably 2+ years of experience in group insurance
• Excellen...
As a permanent full-time employee, you'll engage with various stakeholders, ensuring that plan member information is updated accurately. Responsibilities include assisting clients via phone, administering pay direct cards, and ensuring compliance with policy changes. You'll thrive in a collaborative setting focused on making a positive impact.
Key Responsibilities:
• Answer inquiries and provide client service to plan members
• Administer and troubleshoot pay direct drug cards
• Maintain accuracy in flex dollar calculations
• Process terminations and reinstatements of plan members
• Assist with auditing and completing policy renewals
Requirements:
• Preferably 2+ years of experience in group insurance
• Excellen...