Hybrid Global IT Service Desk Analyst

ebury anz

📍 león, guanajuato, Mexico

Full-time Bases de datos, analítica y BI, Soporte técnico y administración

Job Description

Ebury is seeking a Service Support Analyst for its Leon Office. This hybrid role requires 4 days in the office and 1 day work-from-home per week, supporting Windows, Linux, Mac and Chrome OS across 2000+ users in 51 offices worldwide.

You will diagnose issues, configure devices, assist with onboarding/offboarding, provide IT training, manage IT projects, and create documentation, ensuring high levels of customer service for internal and external users.

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