Hybrid Bilingual CSR: Multi-Channel Support & Growth

British Council in Mexico is hiring a Customer Service Representative (CSR) to handle inquiries, complaints, and registrations across face-to-face, phone, email, and online channels. You will ensure data accuracy, help drive satisfaction and contribute to revenue growth through upselling suitable services.

Hybrid role with flexible shifts, English plus Spanish or French language requirements, and a commitment to safeguarding and information security policies.