Hybrid Ai Program Manager Role At Proofpoint Quebec City

Overview

Proofpoint is looking for a strategic AI Program Manager & Developer to lead AI projects in the Services and Support domain. In this hybrid role, you will combine program management with hands-on development expertise to deliver substantial business impact.

As the AI Program Manager, you will guide the execution of AI roadmaps, develop intelligent workflows, and coordinate with teams in Customer Support, Qualified Services, and more. This critical leadership role involves translating strategic objectives into actionable initiatives that reflect Proofpoint’s commitment to responsible AI governance and service excellence.

Responsibilities

• Execute AI strategy across Services and Support teams
• Create AI-driven solutions for case management and operational efficiency
• Liaise with Proofpoint AI Business Council for updates and metrics
• Promote a culture of innovation and responsible AI use
• Train and support...