Job Description
Join our team as a Service Shift Manager in Humboldt, focusing on service excellence and technician support. Enhance workflow and deliver superior customer service every day.
In this pivotal role, you will be responsible for scheduling service jobs according to staff expertise and building an efficient work environment. Your ability to motivate and mentor will ensure a strong, competent team whilst maintaining high customer satisfaction.
Key Responsibilities:
• Schedule service department jobs based on technician capabilities
• Inspire employees through training and development
• Maximize efficiency and minimize billable hour losses
• Ensure clear communication with customers and team
• Verify equipment diagnostics and assist with troubleshooting
Requirements:
• Over 5 years in service repair/maintenance
• Capacity to lift heavy equipment and operate service vehicles
• In-depth knowledge of mechanical and hydraulic systems
• Valid driver’s license is...
In this pivotal role, you will be responsible for scheduling service jobs according to staff expertise and building an efficient work environment. Your ability to motivate and mentor will ensure a strong, competent team whilst maintaining high customer satisfaction.
Key Responsibilities:
• Schedule service department jobs based on technician capabilities
• Inspire employees through training and development
• Maximize efficiency and minimize billable hour losses
• Ensure clear communication with customers and team
• Verify equipment diagnostics and assist with troubleshooting
Requirements:
• Over 5 years in service repair/maintenance
• Capacity to lift heavy equipment and operate service vehicles
• In-depth knowledge of mechanical and hydraulic systems
• Valid driver’s license is...