HR Support Specialist

Our client, one of Asia-Pacific’s leading organizations is looking for:

• Project Coordination and Tracking: Maintain project trackers, action logs, issue lists, and milestone updates
• Coordinate meetings, capture key decisions, and follow up on action items with stakeholders
• Process Documentation and SOP Support: Support documentation of current-state and future-state GPSS workflows
• Data Collection, Analysis and Reporting: Collect and organize operational data, including case volumes, cycle times, service trends, and adoption metrics
• AI, Automation and Digital Enablement Support: Support documentation of AI, automation, chatbot, workflow digitization, and self-service use cases
• Change Management and Communications Support: Support communication drafts, user guides, training materials, FAQs, and knowledge updates

• Diploma or De...