HR Services Manager - Senior Vice President
C
Citigroup
📍 Mumbai, India, India
Job Description
The **Senior Vice President (SVP), HR Services Manager** is a senior operational leader responsible for the **day-to-day management, performance, and continuous improvement of designated HR Services portfolios** under the broader HR Services pillar.
This role owns **end-to-end execution** of global HR processes within scope, leads large teams through managers, and ensures **consistent, high-quality service delivery** across regions and populations. The SVP plays a critical role in translating HR Services strategy into operational outcomes, driving efficiency, risk management, and customer experience.
The role requires **deep HR operational expertise** , strong people leadership capability, and the ability to manage complex, high-volume, and high-risk HR processes in a global, matrixed environment.
**Key Responsibilities**
**Operational Leadership & Service Delivery**
+ Own **end-to-end delivery of designated HR Services functions**...
This role owns **end-to-end execution** of global HR processes within scope, leads large teams through managers, and ensures **consistent, high-quality service delivery** across regions and populations. The SVP plays a critical role in translating HR Services strategy into operational outcomes, driving efficiency, risk management, and customer experience.
The role requires **deep HR operational expertise** , strong people leadership capability, and the ability to manage complex, high-volume, and high-risk HR processes in a global, matrixed environment.
**Key Responsibilities**
**Operational Leadership & Service Delivery**
+ Own **end-to-end delivery of designated HR Services functions**...