Job Description
HR Services Administrator
Mexicali, BC, México – Onsite
The HR Services Administrator serves as the first point of contact for employees and managers regarding HR-related inquiries. This role focuses on delivering high-quality administrative support, resolving Tier 1 HR requests, and ensuring accurate and efficient processing of employee data and HR transactions in alignment with internal policies and procedures.
Responsibilities
- Provide first‑level HR support to employees and line managers regarding HR-related inquiries.
- Respond to employee requests and process transactions through inquiry systems using documented policies and procedures.
- Escalate complex HR matters to second‑level support or appropriate teams.
- Input and maintain employee data within HRIS systems while ensuring accuracy and confidentiality.
- Generate basic HR reports and performance metrics.
- Review employee records and HR-re...