HR Service Center Associate

Respond to level one cases regarding associate benefit programs, human resources policies and programs, and all other general HR questions.

Assign level two Help cases to the appropriate HR Center of Excellence team.

Manage full life cycle of assigned cases from acknowledgment to follow up and resolution, all within service standards.

Maintain associates’ data in Workday by assisting leaders with Leader Self Service tasks and properly informing associates how to use Workday.

Process assigned Workday tasks and processes timely.

Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

Our Core Values of People Matter, Quality First an...