HR Helpdesk Administrator
Management Solutions International MSI
📍 Doha , Doha , Qatar
Job Description
Position: HR Helpdesk Administrator
Department : Human Capital
Location: Doha, Qatar
Job Objective:
To handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task. Maintain and monitor request logs to follow up on the requests received.
Kery Accountabilities:
Help Desk Operations
Basic HR Support
Escalation Management
Customer Feedback
Statements and Reports
Minimum Qualifications:
Bachelor's degree
Minimum Experience:
3-5 years of experience in HR Support or helpdesk operations
Job Specific Skills:
Working knowledge on desktop hardware, operating system, software application and network troubleshooting
Strong knowledge and e...