Job Description
JOB DESCRIPTION GENERAL
- Handle routine HR inquiries, managing to completion
- Conduct HR transactions including orientation, leaves of absences, exit meetings, etc.
- Process HRIS transactions, ensuring data integrity and quality
- Serve as the primary point of contact for guidance on HR policies, processes and self‑service tools to employees and managers, escalating when necessary to internal COEs and external resources
- Participate and assist with location events
- Assist with departmental HR projects and initiatives as needed
- Define, develop, and maintain concise documentation for procedures, work processes and reports
- Collect, analyze, and prepare visual HR related information such as the preparation of scorecards and dashboards as warranted
- Perform root‑cause analysis using data, identify performance gaps and suggest process improvements that can streamline and improve customer service