Job Description
Our Client, a Digital Media company, is looking for a HR Advisor for their Remote location. Responsibilities:
+ Provide HR guidance, information, and education to employees at all levels focusing on exceptional customer service.
+ Manage a high volume of employee requests and tickets.
+ Deliver personalized care experiences through multiple modes of communication (chat/phone/casework).
+ Utilize a research-based approach for quick information on company policies and programs.
+ Guide and coach customers on internal tools and resources to promote self-service.
+ Partner with COEs and collaborate cross-functionally on complex situations.
+ Conduct regular HR data integrity audits and update systems.
+ Ensure all transactions are accurate and compliant with SOX and internal control guidelines.
+ Proactively identify opportunities to enhance and optimize processes.
+ Monitor and contrib...
+ Provide HR guidance, information, and education to employees at all levels focusing on exceptional customer service.
+ Manage a high volume of employee requests and tickets.
+ Deliver personalized care experiences through multiple modes of communication (chat/phone/casework).
+ Utilize a research-based approach for quick information on company policies and programs.
+ Guide and coach customers on internal tools and resources to promote self-service.
+ Partner with COEs and collaborate cross-functionally on complex situations.
+ Conduct regular HR data integrity audits and update systems.
+ Ensure all transactions are accurate and compliant with SOX and internal control guidelines.
+ Proactively identify opportunities to enhance and optimize processes.
+ Monitor and contrib...