About the Role
and our Ideal Candidate
To be the first point of contact for customers and visitors; dealing effectively with customer enquiriesProvide accurate information, advice & support to Sutton Connect Clients. Provide customers with prompt, professional and accurate information, delivered in a timely, consistent and efficient manner. Ensure compliance with policies, processes, performance targets and service standards. Manage customer interaction through a customer relationship management system and other in-house systems. Produce correspondence as necessary and collate statistical/management Information. Liaise with partners and stakeholders, arrange meetings when required and take minutes of meetings.The Candidate for the Housing Support Administrator role includes the following essential and desirable criteria, and experience.
Customer Service: Proven experience in providing e...