Housing Officer
N
Niyaa People Ltd
📍 Coventry, West Midlands (County), United Kingdom
Job Description
An opportunity has arisen for an experienced Housing Officer to join a well-established housing association in Coventry on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement.
You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch.
Key Responsibilities of the Housing Officer:
Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution
Conduct estate visits, home visits, interviews, and community-based investigations
Gather evidence and build case files to support appropriate case progression and outcomes
Work closely with tenants, complainants...
You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch.
Key Responsibilities of the Housing Officer:
Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution
Conduct estate visits, home visits, interviews, and community-based investigations
Gather evidence and build case files to support appropriate case progression and outcomes
Work closely with tenants, complainants...