Job Description
Title: Housing Income Officer NB. The formal title for this role is Customer Account Lead
Contract Type: Full Time – 35 hours per week (multiple roles)
1x Fixed Term Contract 12 months
1x Fixed Term Contract 9/10 months
2x Fixed Term Contracts up to 6/7 months
Salary: Starting from £34,381 per annum (London weighted salary) or £30,386 per annum (Regional salary) depending on experience.
Grade: 6
Reporting Office: London, Stratford or Manchester, Trafford (with occasional travel to West Ham Lane, Stratford for team collaboration)
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 27th July 2026 – 23:00
Interview Dates: Week commencing 10th August 2026
Start Date: 28th September 2026
Please click here for the role profile – Customer Account Lead.pdf
Benefits include: Excellent pension plan (up to 6% double contrib...
Contract Type: Full Time – 35 hours per week (multiple roles)
1x Fixed Term Contract 12 months
1x Fixed Term Contract 9/10 months
2x Fixed Term Contracts up to 6/7 months
Salary: Starting from £34,381 per annum (London weighted salary) or £30,386 per annum (Regional salary) depending on experience.
Grade: 6
Reporting Office: London, Stratford or Manchester, Trafford (with occasional travel to West Ham Lane, Stratford for team collaboration)
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 27th July 2026 – 23:00
Interview Dates: Week commencing 10th August 2026
Start Date: 28th September 2026
Please click here for the role profile – Customer Account Lead.pdf
Benefits include: Excellent pension plan (up to 6% double contrib...