Housekeeping Office Coordinator

Hilton

📍 monterrey, nuevo león, Mexico

Full-time Other-General

Job Description

A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.
**What will I be doing?
**As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience.A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests.Specifically, you will be responsible for performing the following tasks to the highest standards:- Manage the Housekeeping office- Receive all incoming calls and respond accordingly- Allocate room and task lists to team members- Ensure keys are issued in line with security procedures- Log and store all lost property after each shift; send lost property to guests in line with procedures- Manage guest requests and enquiries immediately- Ensure all relevant guest information is communicated to House...

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