Job Description
**Your day to day**
• To Order all guest room amenities, Cleaning chemicals and other consumables
• Following up on all the guest by performing courtesy calls to ensure the guest experience is high
• To Update the productivity reports
• To Update all the deep cleaning and other operational data sheet
• Coordinate the daily allocation of guest rooms and public areas to Housekeeping Attendants, ensuring balanced workloads and operational efficiency.
• Maintain clear and timely communication between the Housekeeping Office, Housekeeping team, Front Office, Engineering, Laundry, and other departments to support seamless hotel operations.
• Monitor room status updates and ensure guest rooms are cleaned, inspected, and released in a timely manner.
• Manage and maintain the Lost & Found process, ensuring all items are accurately logged, securely stored, and returned to guests in accordance with IHG policies.
...
• To Order all guest room amenities, Cleaning chemicals and other consumables
• Following up on all the guest by performing courtesy calls to ensure the guest experience is high
• To Update the productivity reports
• To Update all the deep cleaning and other operational data sheet
• Coordinate the daily allocation of guest rooms and public areas to Housekeeping Attendants, ensuring balanced workloads and operational efficiency.
• Maintain clear and timely communication between the Housekeeping Office, Housekeeping team, Front Office, Engineering, Laundry, and other departments to support seamless hotel operations.
• Monitor room status updates and ensure guest rooms are cleaned, inspected, and released in a timely manner.
• Manage and maintain the Lost & Found process, ensuring all items are accurately logged, securely stored, and returned to guests in accordance with IHG policies.
...