hotel night auditor

Overview

Languages: Bilingual.

Education: Secondary (high) school graduation certificate.

Experience: 1 year to less than 2 years.

Work must be completed at the physical location. No option to work remotely.

Responsibilities

• Investigate complaints and claims
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service

Benefits

• Health benefits
  • Disability benefits
  • Health care plan
  • Paramedical...