Hotel General Manager

JRoss Recruiters

📍 kelowna, regional district of central okanagan, Canada

Full-time Other-General

Job Description

  • Provide strategic and operational leadership across all hotel departments
  • Oversee day-to-day hotel operations, ensuring service standards, property presentation, and guest satisfaction are consistently achieved
  • Lead, coach, and develop department leaders and team members to create an engaged, accountable, and high-performing team
  • Drive financial performance through effective budgeting, forecasting, cost control, labour management, and revenue optimization
  • Work closely with Sales and Revenue Management to grow occupancy, RevPAR, market share, group business, and local account opportunities
  • Ensure all departments operate in compliance with brand standards, company policies, health and safety requirements, and operational controls
  • Maintain a strong presence throughout the hotel, supporting both guests and employees
  • Build relationships within the West Kelowna business, tourism, and community network
  • Identify...
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