Hotel Front Office Administrator

At The President Hotel, exceptional guest service begins long before arrival. Behind every seamless check-in and personalised stay is a highly organised Front Office support team ensuring every detail is prepared, communicated, and delivered to five-star standards.

We are looking for a Front Office Administrator (also known as a Hotel Communications Agent) with strong hotel front office, administrative and reservations experience to support our Reception and Guest Services teams. This role is ideal for someone who thrives in a luxury hotel environment, enjoys guest interaction behind the scenes, and has excellent attention to detail.

As a Front Office Administrator, you will play a key role in guest communication, pre-arrival preparation, reservations support, and administrative coordination, helping to create polished, memorable guest experiences.

Key Responsibilities