Job Description
- Maintain comprehensive knowledge of the dining room layout table/seat/section numbers proper table setups room capacity hours of operation price range and dress code.
- Understand restaurant reservation procedures thoroughly.
- Keep track of daily house count arrivals departures and VIP guests.
- Be aware of scheduled in-house group activities including locations and times.
- Adhere to all department policies and service procedures.
- Answer the telephone within three rings using correct salutations and telephone etiquette.
- Record and confirm restaurant reservations and cancellations in accordance with departmental standards.
- Communicate any reservation or cancellation changes to management promptly throughout the shift.
- Monitor the preparation of assigned tasks ensuring compliance with departmental standards.
- Ensure that menus and check folders are clean and available in sufficient quantity.
- Keep t...