Hostess

Job Location: Anantara The Palm Dubai Resort

KEY DUTIES AND RESPONSIBILITIES

• To work as a team with colleagues, to ensure timely service and a smooth‑running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
• To perform every guest interaction in a friendly and welcoming manner.
• To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
• To be completely familiar with the services offered in the restaurant and throughout the hotel.
• To greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue throughout the entire guest experience.
• To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming a...