Homeownership Officer

Fulltime: 37hrs per week 
Proposed Interview Date: TBC

Are you passionate about delivering excellent customer service and helping homeowners navigate complex property, leasehold and shared ownership matters with confidence?

We’re looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. In this varied role, you’ll manage a diverse caseload covering leasehold management, affordable home ownership, property transactions, major works consultation and homeowner services.

You’ll provide clear, accurate advice to customers, work closely with solicitors, contractors and stakeholders, and help resolve enquiries, complaints and disputes professionally. You’ll also support compliance with legislation and policy, keeping records accurate and ensuring risks are identified and managed effectively.

This is a great opportunity for someone with experience in homeownership, leasehold...