Hire & Service Controller

Job Title : Hire & Service Controller

Location : Kirkwall

Hours: 37.5

Join our Hire & Service Team in Kirkwall

We are currently seeking a Hire / Service controller to assist with the day-to-day running of our hire and workshop department. This role will be the first point of contact at the hire & Service counter, dealing with all hires and workshop jobs through to completion via customer facing, over the phone and emails.

What Youll be doing:

Responsible for initiation and completion of hire contracts in a timely manner.
Advising customers promptly of any damage charges or other costs incurred to hire plant and notifying the workshop to complete the repair efficiently and to charge accordingly.
Advise customers on availability of hire equipment requested.
Arrange the dispatch of hire plant.
Responsible for sourcing and ordering parts for the repair of equipment.
Ensure compliance with de...