High Jewellery Sales Manager

Responsibilities

• Oversee merchandising, financial management, and overall store management to ensure achievement of operational sales performance goals.
• Manage day‑to‑day operations of a small to medium store with a homogeneous product line, including front end, back end, and sales floor activities.
• Utilize the organization’s formal development framework to identify and address the team’s individual development needs, planning and implementing actions to build their capabilities.
• Provide training or coaching to others within the organization to enhance performance and fulfill personal potential.
• Aggregate and analyze customer issues to develop effective response strategies.
• Develop and propose short‑ or medium‑term work schedules to meet planned commitments, approving overtime or additional resources as necessary.
• Set and manage performance objectives for direct reports or project/account team members, en...