Helpdesk Engineer — Shift-Driven Escalations Specialist

A tech staffing agency in Singapore is seeking an IT Helpdesk Engineer to provide technical support and monitor network devices. The role requires a Diploma or High Nitec in Computer Engineering or IT, with at least 3 years of experience. Responsibilities include troubleshooting customer incidents, managing alerts, and ensuring timely communication with teams. The position requires willingness to work rotating shifts and offers a salary up to $3800, including a shift allowance.
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