Help Desk/Desktop Support Analyst
R
Robert Half Technology
📍 Tempe, AZ, United States
Job Description
Description We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Tempe, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering a strong customer support experience. The role focuses on troubleshooting Microsoft Windows environments, managing service requests, and helping employees stay productive through timely issue resolution.
Responsibilities:
• Provide first-level and desktop support for users experiencing issues with computers, operating systems, and common workplace applications.
• Diagnose and resolve technical problems related to Microsoft Windows and Windows 10 in a timely and organized manner.
• Manage incoming service desk tickets, document troubleshooting steps, and ensure requests are updated through completion.
• Support user account administration tasks, including access updates and directory-relate...
Responsibilities:
• Provide first-level and desktop support for users experiencing issues with computers, operating systems, and common workplace applications.
• Diagnose and resolve technical problems related to Microsoft Windows and Windows 10 in a timely and organized manner.
• Manage incoming service desk tickets, document troubleshooting steps, and ensure requests are updated through completion.
• Support user account administration tasks, including access updates and directory-relate...