Help Desk/Desktop Support Analyst

Robert Half Technology

📍 Edison, NJ, United States

Full-time other-general

Job Description

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance and dependable end-user support in Edison, New Jersey. This Long-term Contract position is ideal for someone who can resolve a wide range of desktop, device, and access issues while helping maintain a stable and efficient IT environment. The role requires a strong service mindset, solid troubleshooting ability, and close collaboration with internal technology teams to keep daily operations running smoothly.

Responsibilities:
• Deliver advanced support for Windows, macOS, and mobile devices, resolving escalated technical problems with a focus on timely service restoration.
• Install, configure, and maintain desktops, laptops, printers, and related peripherals to support employee productivity across the organization.
• Investigate and address issues involving enterprise applications, user access, and network connectivity while ensuring clear communication with end...
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