Help Desk/Desktop Support Analyst
R
Robert Half Technology
📍 Dallas, TX, United States
Job Description
Description We are looking for an experienced Help Desk/Desktop Support Analyst to deliver hands-on technical support for a dynamic organization in Dallas, Texas. This position is best suited for someone who works confidently with minimal oversight, provides dependable end-user assistance, and can manage a broad range of desktop and identity-related issues across Windows and Microsoft 365 environments. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical approach to resolving technical problems from initial report through final resolution.
Responsibilities:
• Deliver day-to-day support for desktops, laptops, and end users across multiple departments, ensuring timely resolution of technical issues.
• Administer user access by creating, updating, and removing accounts in Active Directory and Microsoft Entra ID, including password assistance and security group changes.
• Provide support for Microsoft 365 tools and multi-f...
Responsibilities:
• Deliver day-to-day support for desktops, laptops, and end users across multiple departments, ensuring timely resolution of technical issues.
• Administer user access by creating, updating, and removing accounts in Active Directory and Microsoft Entra ID, including password assistance and security group changes.
• Provide support for Microsoft 365 tools and multi-f...