Help Desk Operator - Zero Hours

Join Our Team as a Helpdesk Switchboard Operator!

Hours: 0

Are you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast‑paced communications team. You’ll be the crucial first point of contact for internal and external callers and play a key role.

What You’ll Do

• Operate a computer‑based Switchboard system
• Handle all calls and requests
• Monitor and respond to alarms, including fire, trauma, and security alerts
• Maintain clear and accurate records
• Support with clerical and admin duties
• Work independently and respond confidently to emergencies

What You’ll Need

• Excellent communication and interpersonal skills
• Ability to stay composed in high‑pressure situations
• Good computer literacy and organisational skills
• Willingness to work f...