Job Description
Job#: 3039316
Job Description:
Help DeskLocation: Naperville, Illinois (Onsite)
Role OverviewThis position will act as the first line of contact for troubleshooting proprietary technology and field equipment. The role involves providing live phone support to field representatives on standard equipment and e-catalog products, referencing specifications, product literature, and pricing. You will also communicate with customers regarding pricing, warranty, and equipment parts.
Key Responsibilities