Job Description
Join Terapro Construction in Vars as a Service Manager, responsible for managing heavy equipment service operations and staff coordination. This role emphasizes customer satisfaction and inter-department collaboration.
In this position, you will ensure the smooth running of the service workshop, managing workloads and compliance. You will directly oversee technician training, coordinate administrative tasks, and work alongside sales to enhance customer experience and operational efficiency.
Key Responsibilities:
• Plan and manage workshop workloads and orders
• Supervise technician schedules and compliance training
• Oversee invoicing and delivery administration
• Collaborate with parts and sales for customer service
• Address and resolve customer service issues promptly
Requirements:
• Proven service management experience in heavy equipment
• Strong organizational and leadership skills
• Excellent c...
In this position, you will ensure the smooth running of the service workshop, managing workloads and compliance. You will directly oversee technician training, coordinate administrative tasks, and work alongside sales to enhance customer experience and operational efficiency.
Key Responsibilities:
• Plan and manage workshop workloads and orders
• Supervise technician schedules and compliance training
• Oversee invoicing and delivery administration
• Collaborate with parts and sales for customer service
• Address and resolve customer service issues promptly
Requirements:
• Proven service management experience in heavy equipment
• Strong organizational and leadership skills
• Excellent c...