Job Description
Location: Quezon City / Manila
Work Setup: Onsite | Shifting Schedule
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our team as Healthcare Insurance Agents . You will assist customers with their healthcare benefits, insurance inquiries, and claims-related concerns.
No prior BPO experience? No problem! We welcome fresh graduates and candidates eager to start their careers in the healthcare BPO industry.
Key Responsibilities
- Handle inbound calls related to healthcare insurance inquiries
- Assist customers with benefits, eligibility, and claims status
- Provide accurate information and resolution to customer concerns
- Maintain professionalism and empathy when handling customer interactions
- Document customer interactions in the system
Qualifications
- 4 years college graduate (no experience required)
- OR...