HEAD – OPERATIONS (CUSTOMEREXPERIENCE & P&L)

HEAD – OPERATIONS (CUSTOMER

EXPERIENCE & P&L)

Location: Mumbai

About AHA! Smart Homes

AHA! Smart Homes is one of India's leading premium home automation companies,

delivering seamless smart living experiences through lighting control, motorized curtains,

security, audio-video and integrated automation solutions.

We are looking for a customer-centric and business-oriented Head – Operations to lead and

scale our project delivery function across multiple teams and locations.

Role Summary

The Head – Operations will be responsible for end-to-end project delivery, customer

satisfaction, profitability and operational excellence. The role involves leading multiple

Project Managers and cross-functional teams while ensuring projects are delivered on time,