Job Description
Head of UX Design – Zürich DEPT® is a growth invention company with 4,000+ specialists delivering services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Clients include Google, Lufthansa, Meta, eBay and OpenAI. We are a certified B Corp and Climate Neutral company. As Head of UX Design, you will lead and further develop our DACH UX practice across the value chain – from research to delivery – balancing craft excellence, delivery quality and operational health while shaping a future‑ready UX discipline. What you’ll do Drive innovation and deliver excellence; set the standard for user‑centric design and ensure our work delivers strategic business impact. Own delivery accountability; monitor quality and collaborate with the EMEA UX leadership team to develop new capabilities and processes. Manage operational health and ensure client and team satisfaction. Foster cross‑functional alignment with international teams and other crafts such as Strategy, Visual Design, ...