Job Description
Description
Job Purpose:
Provide full end‑to‑end ownership of the Bank's entire Retail Banking franchise, including traditional retail, Neo (digital retail), NeoBiz (digital SME), Payments/Digital, Cards & CCPL, and ecosystem-led revenue streams.
Operate with the mindset of a GM / mini‑CEO, overseeing P&L, growth, product strategy, digital commercialization, and customer lifecycle management.
Build and scale a product-led, digital-first retail and SME banking business, strengthening deposits, payments, lending, card profitability, merchant solutions, and embedded finance in alignment with the Bank's overall retail strategy.
Key Result Areas:
Business Ownership, P&L and Growth Strategy
- Own the entire Retail Banking P&L with the mindset of a GM / mini-CEO covering traditional retail + Neo + NeoBiz + Payments/Digital + CCPL.
- Drive revenue through digital monetization levers, card/payments unit economics, cross-sell, SME,/mer...