Job Description
What Your Role Entails
- Oversee the training and development of a team of Route Service Representatives
- Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands‑on support while assessing performance and customer satisfaction and loyalty
- Respond to customer service requests in a timely and professional manner
- Negotiate customer contract renewals
- Build and maintain strong relationships with customers and team members
- Collaborate closely with leadership and management to deliver best‑in‑class customer service and product programs
High school diploma or CAEC is required.
Required Skills & Qualifications
- Ability to work independently while maintaining a team‑oriented mindset and providing excellent customer service
- A hands‑on, relationship‑focused supervisor who isn’t afraid to roll up their sleeves to support the team and, most ...