Head of E-commerce Operations

Job Description

• Overall Objectives:
  • Standardize the E-commerce operation system as revenue reaches a large scale.
  • Optimize collaboration efficiency among business teams.
  • Build data management and KPI systems.
  • Support the company's expansion into the Southeast Asian market.
• E-commerce Operations Management: Review and standardize operational processes on TikTok Shop and Shopee; Develop KPIs, dashboards, and business reporting systems.
• Business System Coordination: Coordinate activities among the E-commerce, Marketing/Performance, Livestream, Affiliate/KOC, and Shop Operations teams.
• Business Performance Optimization: Analyze GMV, traffic, and conversion metrics; Propose and implement growth strategies.
• Market Expansion Strategy: Participate in developing expansion plans for the Southeast Asi...