Head of Customer Success

Job Role: Head of Customer Success Working Hours: 40 hours per week, Monday to Friday - flexible to meet the needs of the business Salary: 60,000 per annum + car allowance/company car Location: Hybrid/Field-Based - with regular travel to customer sites across the UK and attendance at meetings at our Chester Head Office. Reporting To: Group Operations Director Closing Date: Thursday 6th August 2026 Overview Customer relationships are at the heart of everything we do. Anchor Group Services is creating a new senior leadership role that will shape how we build lasting partnerships with our customers, strengthen service excellence and drive long-term business growth. As our first Head of Customer Success, you will work alongside senior leaders, operational teams and some of our most valued clients to ensure we don't simply meet expectations - we consistently exceed them. This is a unique opportunity to establish and lead our customer success strategy, helping to develop trusted partnerships...

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