Head of Central Reservation

The Role

Head of Central Reservations – We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled and optimised. As the portfolio expands the organisation is seeking a senior leader to build lead and future-proof a large central reservations operation with a strong focus on people leadership, innovation and operational scale.

This role is deliberately open to leaders outside traditional hospitality . What matters is your ability to lead large teams, drive change and design smarter ways of working in high-volume environments.

Key Responsibilities

• Lead a centralised operation with a strong focus on people, structure and performance
• Build a high-engagement culture with clear accountability and leadership depth
• Redesign workflows, processes and service models to improve efficiency and responsiveness
• Drive innovation through technolog...