Head of AI-Driven Customer Support & Ops

Suno in Davao Oriental is seeking a Sr. Manager of Support to rebuild its customer support organization. The role focuses on managing a team of support ICs, setting SLAs, and driving operational efficiency through data-driven processes.

The ideal candidate will have 7-9 years in support leadership, understanding the needs of a diverse user base. Suno offers competitive equity packages and comprehensive benefits for full-time employees.