Hard Rock Digital Training Specialist
H
Hard Rock Digital
📍 toronto, on, Canada
Job Description
Elevate customer service at Hard Rock Digital as a Training & Development Specialist. Focus on onboarding, product updates, and deliver engaging training in virtual and in-person formats.
Join the Customer Operations team at Hard Rock Digital, where you'll design and deliver training programs vital for new employees and current team members. With at least five years in training roles, you will create learning plans, collaborate on content, and enhance the knowledge base. Your impact will directly improve customer satisfaction and operational effectiveness.
Key Responsibilities:
• Deliver regular onboarding sessions for new hires
• Facilitate engaging training in various formats
• Work with content teams to ensure updated materials
• Transform knowledge into effective training resources
• Coordinate with operations to recommend best practices
Requirements:
• Minimum 5 years in training and 3 years in customer service
• Experience with face-to-face and virtu...
Join the Customer Operations team at Hard Rock Digital, where you'll design and deliver training programs vital for new employees and current team members. With at least five years in training roles, you will create learning plans, collaborate on content, and enhance the knowledge base. Your impact will directly improve customer satisfaction and operational effectiveness.
Key Responsibilities:
• Deliver regular onboarding sessions for new hires
• Facilitate engaging training in various formats
• Work with content teams to ensure updated materials
• Transform knowledge into effective training resources
• Coordinate with operations to recommend best practices
Requirements:
• Minimum 5 years in training and 3 years in customer service
• Experience with face-to-face and virtu...