Handover Supervisor

PT Alam Sutera Realty Tbk.

📍 Pasarkemis, Banten, Indonesia

Full-time sales-and-related

Job Description

Job Responsibilities

  • Manage the end-to-end unit handover process, ensuring timely delivery and compliance with the company's quality standards.
  • Supervise unit inspections, final inspections, and defect rectification prior to handover.
  • Coordinate with Project, Contractors, and Vendors to ensure unit readiness.
  • Lead and supervise the Handover team in managing customer complaints before and after handover.
  • Monitor handover progress and prepare operational reports.

Qualifications

  • Bachelor's Degree in Architecture, Civil Engineering, Communication, or a related discipline.
  • Minimum 5 years of experience in Property Handover or Customer Relations within the property industry, including at least 3 years in a Supervisor or Section Head role.
  • Strong understanding of building specifications, quality inspection, and customer complaint handling.