GVRA IT Support Specialist

Short Description:
Under general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training.

Complete Description:
Under general supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
. Prvides customer support in the maintenance of systems.
Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations.
. Provide...

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