Guest Services Supervisor
G
Gateway Casinos and Entertainment Limited
📍 point edward, on, Canada
Job Description
Job Description
Position: Guest Services Supervisor (Part-Time)
Wage: $26.58 per hour
We love working with guests and a top‑notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. As a detail‑oriented person with a talent for providing care to everyone you deal with, you will oversee a team that is the main point of contact for guests, providing a continued source of attention for guests throughout their stay.
Key Responsibilities
- Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner.
- Manage employee performance through training, coaching, evaluation and mentoring.
- Ensure that proper safety, hygiene, and sanitation practices are followed.
- A relationship‑builder who encourages open communication and collaboration.
- Ensure that quality and standards meet expectations on a...