Guest Services Supervisor

Gateway Casinos and Entertainment Limited

📍 point edward, on, Canada

Full-time Other-General

Job Description

Job Description

Position: Guest Services Supervisor (Part-Time)

Wage: $26.58 per hour

We love working with guests and a top‑notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. As a detail‑oriented person with a talent for providing care to everyone you deal with, you will oversee a team that is the main point of contact for guests, providing a continued source of attention for guests throughout their stay.

Key Responsibilities

  • Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner.
  • Manage employee performance through training, coaching, evaluation and mentoring.
  • Ensure that proper safety, hygiene, and sanitation practices are followed.
  • A relationship‑builder who encourages open communication and collaboration.
  • Ensure that quality and standards meet expectations on a...
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